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Tips and news from Contacto on customer re-engagement, BDC, and customer loyalty, including our expertise for auto dealerships.
An external BDC helps car dealerships manage their leads, follow up as needed, and convert more inquiries into appointment opportunities. Because...
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A BDC in the automotive service department can play an important role in increasing the number of appointments at a dealership. Every day, customers call to get information, hoping to...
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The CSI is much more than just a formality. It is a powerful tool that allows dealerships to gather concrete feedback from their customers. By understanding what makes the...
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Two consulting services are available to help dealerships improve the customer experience. This is huge news for the automotive industry! The company Consultants YJomphe (Yanic...
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