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Tips and news from Contacto on customer re-engagement, BDC, and customer loyalty, including our expertise for auto dealerships.

How Does an External BDC Help Prevent the Loss of Leads?

October 13, 2026 - Contact

An external BDC helps car dealerships manage their leads, follow up as needed, and convert more inquiries into appointment opportunities. Because...

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A BDC helps increase service appointments

October 1, 2026 - Contact

A BDC in the automotive service department can play an important role in increasing the number of appointments at a dealership. Every day, customers call to get information, hoping to...

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The Importance of CSI for Car Dealers

August 28, 2026 - Contact

The CSI is much more than just a formality. It is a powerful tool that allows dealerships to gather concrete feedback from their customers. By understanding what makes the...

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Contacto and YJomphe Consultants Join Forces

August 28, 2026 - Contact

Two consulting services are available to help dealerships improve the customer experience. This is huge news for the automotive industry! The company Consultants YJomphe (Yanic...

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