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The ContactoVente offer

Every second counts when dealing with a customer who’s ready to buy. ContactoVente takes care of your leads as soon as they come in, qualifies them, and sets up appointments that are ready to close, so your sales representatives can focus their energy where it really counts: the sale itself.

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How It Works

From the initial inquiry to the appointment at the dealership, ContactoVente handles every step to maximize your chances of closing the sale. Here are the four pillars of our approach.

Our commitment: a response in less than 5 minutes

Because responsiveness is a key factor in closing a sale, our team of professionals is committed to responding to every inquiry within 5 minutes, regardless of the channel—phone, email, or web form. A lead that has to wait too long is a lead that will turn to a competitor.

Highly qualified appointments

We lay the groundwork for your sales representatives in advance. Our team is familiar with your products, gathers relevant information from customers, and delivers pre-qualified appointments that are ready to close—rather than just cold calls.

Comprehensive and up-to-date CRM and customer data

We use your tools directly (CRM360, ActiviX, AutoAlert, and others) to create and keep your customer database records up to date. No information is lost between the initial contact and the appointment at the dealership.

Training your teams

In addition to day-to-day lead management, we train your sales teams to make the most of your CRM, ensuring that information flows smoothly between our agents and your advisors, and that nothing is duplicated or overlooked.

CRM360ACTIVIXAutoAlertOther management tools

FAQ

Answers to the most frequently asked questions about our ContactoVente service.

How long does it take for Contacto to respond to a new lead?

We are committed to responding within 5 minutes, regardless of the channel (phone, email, web form). A quick response is a key factor in turning a lead into a sale.

Does Contacto just schedule appointments, or does it also help qualify leads?

We set the stage for your sales consultants: we know your products, gather the necessary information from customers, and secure highly qualified appointments rather than just making initial contact.

How does Contacto update my CRM?

We use your existing tools (CRM360, ActiviX, AutoAlert, and others) directly to create and update customer profiles, so that all the information collected is already available to your advisors.

Does Contacto also train my sales team?

Yes, in addition to lead management, we train your sales teams to make the most of your CRM, so that information flows smoothly between our agents and your advisors.

What concrete results can we expect from ContactoVente?

On average, our clients see a 65% response rate, opportunities addressed within 5 minutes, and a 40% increase in the number of appointments generated.

+ 65%

Customers reached

-5 minutes

Opportunities responded to in under 5 minutes

+ 40%

Appointments generated